| Q |
I am buying a new video inspection unit and want to have WinCan installed in it upon arrival. |
| A |
Some Camera Manufacturers offer WinCan already. But all manufacturers can install WinCan and it's associated hardware at the factory on new equipment. |
| Q |
I have an older video inspection system and want to use WinCan. |
| A |
No problem. WinCan can be installed in any video inspection system, new or old.
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| Q |
Do I have to send my video inspection equipment somewhere to have WinCan installed? |
| A |
NO, we can come to your facility and install it and provide WinCan training for you. |
| Q |
I want to use WinCan in the office on my computer network. |
| A |
WinCan offers a single user and various network options to meet your needs. |
| Q |
I use WinCan and need to send my information to another department and to my Engineer. How can they view the WinCan data? |
| A |
With the purchase of WinCan you get a read-only copy of WinCan that you can distribute for free. This allows them to view photos, video clips and print out the reports. |
| Q |
Can I use my GIS map in the field? |
| A |
Yes, Win Map™- an optional module, uses Shape files to populate fields in WinCan and show you the lines that have been inspected. |
| Q |
I have many databases and am having trouble finding the historical information I need. There are too many databases. There must be an easier way. |
| A |
Yes there is! WinCan's GIS link. You select a line on the GIS map, WinCan's link searches all those different databases. WinCan will then display any history on the selected line. (It displays all the times that line showed up, like a history on the line.) |
| Q |
I use management software called Hansen™. Will your system work with it? |
| A |
Yes, WinCan has a utility that works with Hansen. We have several customers that are using it daily. WinCan Also works with several others like, Maximo's™ PDSI, GBA Master series™, and more. |
| Q |
We are just starting our GIS system and want to do some of the GPS work ourselves. Is there an easy way to do that? |
| A |
YES- WinCan has a link to automatically input data from GPS units that are using the pathfinder software which will then store the data in the inspection database. This data can easily be moved into your GIS system. |
| Q |
What is PACP™? |
| A |
Pipeline Assessment Certification Program. It is a program that uses standard terminology and rating system to identify defects in pipelines. Nassco created PACP to standardize the video inspection process and it is being embraced across the country as the standard. |
| Q |
Is WinCan Certified Software for PACP? |
| A |
Yes, WinCan received its certification in 2004. |
| Q |
Where Can I get trained in PACP? |
| A |
We can do the private training for you at your facility or you can attend one of our publicly offered training classes. |
| Q |
How long is the training? |
| A |
Two days is required to complete the training and the test. Attendees must pass the test to obtain PACP certification. |
| Q |
Can I get WinCan with the PACP codes? |
| A |
Yes, But one person in your organization must be certified in PACP prior to ordering it. |
| Q |
Can I get support when I need it? |
| A |
Yes, we offer several support packages to choose from, Contact your local dealer or WinCan Tech Support:1-505-341-0109
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| Q |
Can WinCan help comply with EPAs' CMOM and the GASB-34 rule? |
| A |
Yes, the data you collect in the field can assist you in compliance. |
| Q |
What if I don't want all the bells and whistles WinCan offers? |
| A |
WinCan has a modular design, this allows you to only purchase what you need or want. You can purchase additional modules later as needed. |
| Q |
Does WinCan store its data in proprietary format? |
| A |
NO, WinCan uses open architecture for its data storage, so you can integrate it into your system easily. |
| Q |
Can WinCan help me set up my GIS system and incorporate it into my network? |
| A |
Yes, we can help you with design and implementation of you GIS needs. |
| Q |
Can WinCan build custom applications for interfacing my data and WinCan's data? |
| A |
Yes, we can custom build one for you. |